Privacy Policy for MyQPass
1. Introduction
Your privacy is of paramount importance to us at MyQPass. We are fully committed to protecting your personal data and safeguarding your digital experience. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By accessing or using myqpass.com, you affirm your trust in our practices and agree to the terms set forth in this policy.
2. Scope of Policy and Role of Data Controller
This Privacy Policy applies to all users of myqpass.com and any related services. MyQPass acts as the “Data Controller” for the personal data that is processed through access to or interaction with the website at myqpass.com. As the Data Controller, we determine the purpose and manner in which your personal data is processed.
3. Categories of Data Processed
We may collect, store, and process the following categories of personal data:
a) Usage Data
Information such as your IP address, browser type and version, time zone setting, page views, and the manner in which you interact with myqpass.com. This also includes session logs, referrer URLs, and geographic location data.
b) Account Data
Details provided during account creation or service registration including your name, physical address, email address, and phone number.
c) Profile Data
Information related to your preferences, past purchases, account behavior, saved items, and content interests.
d) Communication Data
Includes all communication between you and MyQPass, such as support tickets, contact inquiries, and customer service interaction histories.
e) Technical Data
This may include information about your device, operating system, browser plugins, connection type, and system configuration.
f) Transaction Data
Details related to financial transactions conducted on our website such as billing addresses, payment confirmation numbers, delivery tracking, and shopping cart history.
g) Preference Data
Your stated or implied preferences, marketing opt-ins, product interest categories, and feedback provided for personalization purposes.
4. Legal Bases for Processing
We process your personal data only when a lawful basis applies under applicable data protection legislation. These include:
– Legitimate Interest: For operating and improving myqpass.com, fraud prevention, and customer experience analytics.
– Contractual Necessity: When processing is essential to perform the service contract between you and MyQPass (e.g., delivering purchases or enabling account management).
– Consent: For sending marketing communications or placing non-essential cookies, which you may withdraw at any time.
– Legal Obligation: Where necessary to comply with applicable laws, court orders, or lawful government requests.
5. Your Rights
Subject to local data protection laws, you have the following rights in relation to your personal data:
– Right of Access: Request access to the personal data we hold about you.
– Right of Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your personal data under certain circumstances.
– Right to Restriction: Request limitation of processing where permitted by law.
– Right to Data Portability: Obtain and reuse your personal data in a structured, commonly used, machine-readable format.
– Right to Object: Object to processing based on legitimate interests or direct marketing.
To exercise any of these rights, please email us at [email protected]. We will respond in accordance with applicable data protection laws.
6. Security Measures
MyQPass implements comprehensive technical and organizational security measures to protect your data. These include:
– Encryption protocols for data in transit and at rest
– Role-based access control and authentication mechanisms
– Secure data backups and disaster recovery procedures
– Employee training and confidentiality obligations
– Ongoing monitoring for vulnerabilities and unauthorized access
7. International Transfers
If personal data is transferred outside of your jurisdiction, including to countries not recognized by the European Commission as providing an adequate level of data protection, we ensure that appropriate safeguards are in place. These may include Standard Contractual Clauses approved by relevant regulatory authorities or other legal mechanisms compliant with GDPR, CCPA, and local regulations.
8. Data Retention
Personal data is retained only for as long as necessary for the purposes outlined in this policy:
– Usage Data: retained up to 12 months for analytics and network security.
– Account Data: retained for the duration of the user’s engagement with MyQPass, and deleted upon closure unless otherwise required for financial compliance.
– Profile and Preference Data: retained until deletion is requested or account closes.
– Communication Data: retained for a minimum of 2 years for recordkeeping and quality assurance.
– Transaction Data: retained for 7 years for financial and tax reporting obligations.
– Technical Data: retained for 6 to 12 months to support diagnostics and maintenance.
9. Cookie Policy
MyQPass uses cookies and similar tracking technologies to enhance your browsing experience, measure site performance, and personalize content:
– Essential Cookies: Required for core site functionality (e.g., login, shopping cart).
– Functional Cookies: Enable personalization features such as user preferences.
– Analytical Cookies: Support performance monitoring and usage analytics.
– Performance Cookies: Help optimize site performance through behavior tracking.
10. Cookie Management and Regulatory Compliance
We provide you with the ability to manage your cookie preferences on myqpass.com. Upon your first visit and at regular intervals thereafter, you will be prompted to select your cookie settings. You may also disable cookies through your browser settings. Our cookie practices align with the GDPR’s requirement for opt-in consent and the CCPA’s “Do Not Sell or Share My Personal Information” provisions. We honor “Do Not Track” signals where supported.
11. Special Protections for Children
MyQPass does not knowingly collect or process personal data from individuals under the age of 13. If you believe that data has been collected from a child in error, please notify us immediately at [email protected] and we will take prompt measures to delete the data.
12. Policy Updates and Notifications
We may modify this Privacy Policy at our sole discretion to reflect changes in legal, regulatory, or operational requirements. When we do, we will post the updated policy on myqpass.com and may provide additional notice where appropriate. Continued use of our website constitutes your acceptance of those changes.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:
Email: [email protected]
Website: https://myqpass.com
We remain committed to full compliance with all applicable privacy laws, and to acting promptly and transparently in addressing your privacy concerns.