Privacy Policy

We at myqpass.com (“Website”, “we”, “our”, or “us”) value your privacy and are committed to safeguarding your personal data with the highest standards of integrity, transparency, and accountability. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, in accordance with applicable data protection laws including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Our Commitment to Privacy and Data Protection

Your trust is important to us. We are dedicated to protecting your personal data and handling it responsibly. This Privacy Policy details our practices regarding your information and how you can exercise your rights to maintain control over your personal data.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to the information we collect from users of myqpass.com and associated services. myqpass.com acts as the “data controller” for personal data collected and processed under this policy, meaning we determine the purposes and means by which your personal data is processed.

If you have any questions or concerns about how your information is handled, please contact us at: [email protected].

3. Categories of Personal Data We Collect

We may collect and process the following categories of personal data:

a. Usage Data: Includes your browser type, device model, IP address, interaction history on our website, referral sources, session data, and usage timestamps.

b. Account Data: Includes your name, postal address, email address, phone number, user ID, and login credentials you provide by creating or updating a user account.

c. Profile Data: Includes your language preferences, communications preferences, purchase history, browsing behavior, and shopping cart contents.

d. Communication Data: Includes the content of your messages with us, including inquiries, complaints, support tickets, and related correspondence.

e. Technical Data: Includes unique device identifiers, operating system version, browser configurations, screen resolution, time zone settings, and diagnostic logs.

f. Transaction Data: Includes order details, payment records (excluding full payment card details), billing addresses, shipping information, and transaction history.

g. Preference Data: Includes your expressed preferences regarding marketing communications, survey responses, and interest in particular services or products.

4. Legal Bases for Processing Personal Data

We rely on the following lawful bases when processing your personal data, as permitted under the GDPR and similar regulations:

– Your consent, when required (e.g., for marketing communications, analytics cookies).
– Contractual necessity, for fulfilling any agreement entered into with you.
– Legal obligation, when we are required to comply with applicable laws and regulations.
– Legitimate interests pursued by myqpass.com or third parties, provided these do not override your rights and freedoms.

5. Your Rights as a Data Subject

In accordance with GDPR and CCPA, you have the following rights concerning your personal data:

– Right of Access: You may request confirmation of whether we process personal data about you and obtain access to such data.
– Right to Rectification: You may request correction of inaccurate or incomplete information.
– Right to Erasure: You may request deletion of your personal data where there is no longer a legal basis for its retention.
– Right to Restriction: You may request limiting certain uses of your personal data where applicable.
– Right to Data Portability: You may request to receive your data in a structured, commonly used, and machine-readable format.
– Right to Object: Under certain circumstances, you may object to the use of your data, including processing for direct marketing.
– Right Not to Be Subject to Automated Decision-Making: We do not conduct profiling or automated decision-making that significantly affects users without human involvement.

To exercise your rights, please contact us at [email protected]. We may request verification of your identity before processing your request.

6. Security Measures

We implement robust safeguards designed to protect your personal data. These measures include:

– Encryption of data both in transit (TLS/SSL) and at rest.
– Secure authentication and access control protocols.
– Regular backups and disaster recovery mechanisms.
– Employee data privacy training and internal access restrictions.

Despite our efforts, no method of transmission or storage can be guaranteed 100% secure. We encourage you to employ security best practices, such as using strong passwords.

7. International Transfers

If you are accessing our services from outside the region in which our servers are located, your personal data may be transferred across international borders. Where this occurs, we ensure all appropriate safeguards are applied and that such transfers comply with applicable privacy laws. This may include the use of Standard Contractual Clauses approved by the European Commission or equivalent mechanisms recognized under applicable law.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, including to meet legal, contractual, and operational obligations. Retention periods may vary depending on the data type:

– Usage Data: Up to 12 months, unless aggregated for analytics.
– Account & Profile Data: Retained until closure of user account, plus 6 years for legal and compliance purposes.
– Communication & Transaction Data: Retained for 7 years for auditing and dispute resolution.
– Preference Data: Retained until consent is withdrawn or no longer relevant.

9. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on myqpass.com. These include:

– Essential Cookies: Required for basic website functionality.
– Functional Cookies: Enable site preferences like language or login settings.
– Analytics Cookies: Collect data on site usage and performance metrics.
– Performance Cookies: Help diagnose technical issues and optimize design.

10. Cookie Management and Compliance

Upon your first visit to myqpass.com, you will be prompted to manage cookie preferences in accordance with GDPR and CCPA requirements. You can accept or reject non-essential cookies through our consent management platform. Additionally, most browsers allow you to block or delete cookies within settings. Note that disabling certain cookies may impact your ability to use some features of the Website.

For California consumers, we honor “Do Not Sell or Share My Personal Information” signals where legally required. We do not sell personal data in exchange for monetary compensation.

11. Children’s Privacy

myqpass.com is not directed to, nor intentionally collects data from, individuals under the age of 13. If we become aware that personal data has been inadvertently collected from a child under 13, we will take immediate measures to delete such information. Parents or legal guardians may contact us at [email protected] to request the removal of information.

12. Policy Updates and Notifications

We may amend this Privacy Policy to reflect changes in legal requirements or technological advancements. Material updates will be communicated via appropriate channels such as email notifications or prominent website banners. Continued use of the Website after changes indicates acceptance of the updated Privacy Policy.

13. Contacting Us

If you have queries regarding this Privacy Policy or wish to exercise your data protection rights, please reach out to us at:

Email: [email protected]

We are committed to complying with all applicable privacy laws and will address your concerns diligently.

Privacy is a cornerstone of our service. For any questions or to exercise your rights, please do not hesitate to contact us at [email protected].